Our coverage for orthotics is as follows:

Custom-moulded orthopaedic boots or shoes, or modification and adjustments to orthopaedic shoes, and orthotics, when they are required for the correction of deformity of the bones and muscles and provided they are not solely for athletic use and are prescribed by a physician, podiatrist, chiropodist or chiropractor, limited to $400 per Covered Person per calendar year. This coverage is only applicable to custom-moulded orthotics, orthopaedic boots or shoes and does not include off-the-shelf products or, products not customized for the correction of the specific deformity of the bones and muscles of the Covered Person.

You should include the following with your Extended Health Claim Form:

-a written referral
-a diagnosis
-a biomechanical exam
-a gait analysis
-the casting technique used to create the orthotics
-a detailed invoice